Service Supervisor
ARN
Our client is known for its high-quality products and services in the overhead material handling equipment industry. With over 45 years of industry experience, they are searching for a Service Supervisor within their Lafayette Facility.
Job Description for Service Supervisor:
- Ensuring the department exceeds all goals.
- Supervise and train Field Service Technicians that are relevant to all tasks and duties.
- Working with the Parts department for part orders for assigned service jobs.
- Maintain service on equipment to ensure all tools and equipment are running smoothly.
- Communicate with and understand the specialized needs of the customer.
Job Experience for Service Supervisor:
- 10 years of experience in field service in a heavy industrial environment.
- 3 years of experience managing employees within a maintenance or service department.
- Service experience working with customers in-person.
- Understanding of overhead cranes service requirements and warranty issues.